Business technology, built in Australia
The intelligentlayer aroundyour business.
Connect every customer touchpoint to the systems behind your business. See the whole picture.
Most businesses run on islands.
The booking tool doesn't know the POS. The loyalty card lives in a drawer. Reviews depend on someone remembering to ask. Each system works — none of them work together, so nobody sees the whole customer.
- A booking app
- The POS
- A paper stamp card
- Reviews, when someone remembers
- A website form
- A spreadsheet
- Calls that ring out
- An email list
One orbit, every system.
ShiftIQ sits around the business rather than replacing it — a single layer that each customer moment passes through, so the parts finally share what they know.
- 01
Capture
Every place a customer meets you — a table tag, a booking page, a loyalty card, an order, a review link — becomes a ShiftIQ touchpoint.
- 02
Connect
Those moments land in one record of the business: one guest across bookings, orders and visits, one source of events, working alongside the POS and tools you already use.
- 03
Act
Staff get the screens they need during service; owners get automation and a clear read of what is happening — without another tool to log in to.
Ten modules. One business.
Each module does one job well, and every one of them reads and writes the same picture of your customers. We switch on the ones your business needs when we set you up.
Touchpoints
Where customers meet you
- Smart ProductsNFC and QR plates, tags and cards with a permanent ShiftIQ identity you can re-point at any time.
- ServeDigital menus and table or takeaway ordering, from the same tag on the table.
- ReserveOnline bookings against real availability, confirmed by the system that owns them.
- VoiceIn pilot preparationAn AI receptionist that answers calls and books against your own system.
Service
What staff run on
- Live serviceFloor, arrivals, waitlist and a kitchen board for staff during service.
- ConnectWorks alongside the POS and booking systems a business already runs, instead of replacing them.
Relationships
Who comes back
- LoyaltyDigital stamp cards in Apple Wallet or on the web; customers join by scanning at the counter.
- GuestsOne record per customer across bookings, orders and loyalty — matched carefully, never guessed.
- GrowReview requests and campaigns to customers who have said yes to hearing from you.
Insight
What it all means
- IntelligenceActivity from every module turned into views an owner can read and act on.
Tap or scan
No app needed
Every table becomes a doorway.
ShiftIQ Smart Products carry a permanent ShiftIQ identity. The plate on the counter never changes — where it leads can, whenever you decide.
Tap
A customer taps the NFC chip or scans the QR — any phone, no app.
Interact
The right page opens: a menu, an order, a booking, a loyalty card, a review.
Connect
The visit is recorded against the business, and the guest when they say who they are.
Automate
Stamps, follow-ups and staff screens update on their own.
Understand
You see which touchpoints work, when, and for whom.
From first look to coming back.
- 01
Discover
Finds you through your website or a link a friend sent.
- 02
Book
Books a table online; availability is real, and the booking is confirmed by the system that owns it.
- 03
Arrive
Staff see the booking on the floor view, mark the party arrived and seat them.
- 04
Tap
Taps the tag on the table. The menu for this venue and this table opens.
- 05
Order
Orders from the table; it goes to the kitchen board or to your POS.
- 06
Collect
Scans the loyalty QR at the counter and the stamp lands in Apple Wallet.
- 07
Review
Later, if they agreed to hear from you, a review request arrives.
- 08
Understand
You see the visit as one story: booked, seated, ordered, returned.
Everything falls into place.
Every scan, booking, order, stamp and review lands in one place as an event. ShiftIQ turns that gravity into views a manager can read at a glance — counted from real activity, never estimated for effect.
- Who comes back?
- Returning guests across bookings, orders and loyalty, not three separate counts.
- When is it busy?
- Service by hour and by location, from what actually happened.
- What is slipping?
- Late orders, long waits and quiet touchpoints, flagged by plain rules.
Built around how you trade.
Each industry gets its own starting stack — the same platform, arranged around that business's day.
Bring your business into orbit.
Tell us how the business runs today and where it loses time or customers. We'll show you which parts of ShiftIQ fit — and which don't.