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Industry

Hotels / Accommodation

We put the guest journey on their phone and automate repetitive service.

The problem

Guests depend on staff for repetitive questions.

The answer

Accommodation Guest Experience Stack

Direct booking links, digital guide, QR/NFC info, Wi-Fi, upsells, feedback, reviews and guest messaging.

Best fit · Hotels, motels, serviced apartments, holiday rentals

Example customer journey

How the system carries a customer through.

  1. Instagram / Facebook DM Automation

    Turn DMs into booked customers.

  2. Multilingual Website

    Speak to customers in the language they buy in.

  3. Digital Coupon / Promo Engine

    Know exactly which promotion drove the sale.

  4. SMS Marketing

    Reach customers where they actually look.

  5. Review Alert & Escalation

    Catch reputation problems before they grow.

9 selected capabilities

Pulled from the full catalogue.

Direct booking; digital guest guide; QR/NFC; Wi-Fi; upsells; feedback; reviews; messaging.

Instagram / Facebook DM Automation

Replies to DMs, captures contact details and sends offers, booking links or answers.

AI-005 · Beauty, hospitality, creators, fitness

AI Post-Service Check-In

Calls or messages customers after a service to check satisfaction and trigger next actions.

AI-020 · Clinics, trades, hospitality, services

Multilingual Website

Localised content and language switching for key customer groups.

WEB-009 · Hospitality, medical, tourism, multicultural suburbs

Website Personalisation

Changes offers/content based on source, location, customer type or campaign.

WEB-014 · Ecommerce, hospitality, service businesses

SMS Marketing

Consent-based promotions, reminders and reactivation campaigns.

GROW-010 · Hospitality, salons, retail, fitness

Google Ads Management

Search, Performance Max or local lead campaigns with tracking.

GROW-011 · High-intent local services, retail, hospitality

Review Alert & Escalation

Notifies staff of negative reviews or urgent feedback and routes to the right manager.

RET-005 · Hospitality, clinics, retail

Private Feedback Funnel

Lets customers send private feedback before/alongside public review prompts.

RET-006 · Hospitality, retail, services

Digital Coupon / Promo Engine

Unique or segmented offer codes with expiry and redemption tracking.

COM-014 · Retail, hospitality, beauty, ecommerce

Talk to us about hotels / accommodation.

We'll walk through your current setup and select only the pieces that solve a real problem.